Duo Central
Duo Central is a web portal where you can access all your organization's applications.
Contents
Supported Browsers
Duo Central supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. Not all browsers support all Duo authentication methods, so for the widest compatibility we recommend Chrome.
Check the table below for supported browser versions.
| Browser | Minimum Supported Version |
|---|---|
| Chrome | 38 |
| Safari | 9 |
| Firefox | 47 |
| Edge | 17 |
| Internet Explorer | 11 |
While other browsers may work with Duo Central, Duo actively tests and supports the browsers and minimum versions listed in the table.
Logging into Duo Central
Navigate to your organization's Duo Central URL. If you don't know what that is, contact your administrator.
If your organization uses its own identity provider to verify your login information, you'll be sent there to enter your username and password information, then sent back to Duo Single Sign-On to complete Duo two-factor authentication.
If your organization uses Duo to verify your login information you'll see the Duo Single Sign-On login page. Enter your username on the Duo Central login page and click Next.
Next, enter your password when prompted and click Login.
Finally, complete Duo two-factor authentication (or enroll your first device). Depending on your organization's configuration, you may see the new Duo Universal Prompt or the Duo traditional prompt.
| Universal Prompt | Traditional Prompt |
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After that you'll see all your assigned applications in Duo Central. Search for an application by name by entering it into the search bar at the top.
Reset Expired Password
You can update your expired account password when logging in to Duo Central if your organization allows it. If your password has expired, you'll see a notification on the login page.
You need to complete Duo authentication before you can reset your password. Click Verify my identity to begin. You'll see the Duo two-factor authentication prompt, where you can verify your identity with Duo Push, a security key, or your choice from whichever verification methods your organization allows.
After you complete Duo verification, click Reset my password to continue.
Enter your current expired password and then enter and confirm your new password. Make sure to review your organization's password requirements shown on the page before you enter the new password. Click Save to perform the password reset.
If your password reset succeeds click Continue to application to proceed to the Duo Central page.
If your password reset attempt didn't succeed, make sure that you entered your current password correctly, that you typed the same new password into both spaces provided, and that your new password meets the password requirements shown on the reset page. You can try resetting your password again without repeating Duo two-factor authentication.
If you continue to have issues resetting your expired password, contact your organization's Duo administrator or help desk.
Launching Applications
Click on an application tile in the Duo Central window to access that application. The application site opens in a new browser tab.
There are three different types of application links your organization may assign to you:
Single Sign-On Applications
These applications are configured for primary and secondary single sign-on (SSO) login. SSO applications are typically cloud apps, like Salesforce or Office 365.
When you launch an SSO app from Duo Central you won't need to enter your username and password again (since you already entered it when you logged in to Duo Central).
You may need to complete Duo authentication again, depending on how your administrator configured the application. If you see a Remember me... or Trust this browser... option from Duo, check that box to skip the Duo prompt when you launch additional SSO applications.
Do not trust the browser when using a public or shared computer! This could leave your Duo session available to other users. Trust the browser only when you access applications from your own computer.
| Remembered Device in Universal Prompt | Remembered Device in Traditional Prompt |
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Web Applications
These applications aren't set up for primary SSO, but are protected by Duo two-factor authentication.
When you launch one of these applications you'll have to enter your username and password for that application (this may be different from the credentials you used to log in to Duo Central).
You may need to complete Duo authentication again, depending on how your administrator configured the application. If you see a Remember me... or Trust this browser... option from Duo, check that box to skip the Duo prompt when you launch additional web or SSO applications.
Do not trust the browser when using a public or shared computer! This could leave your Duo session available to other users. Trust the browser only when you access applications from your own computer.
| Remembered Device in Universal Prompt | Remembered Device in Traditional Prompt |
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Application Bookmarks
These applications do not require Duo authentication for access. Your organization's Duo administrator linked these applications in Duo Central for your convenience.
You may need to provide login information when you launch a bookmarked application, but you won't need to authenticate with Duo again.
Manage Devices
If your organization allows it, you can add, update, and remove Duo authentication devices from Duo Central. Look for a Manage Devices link at the top of the Duo Central page. Clicking this link takes you to the Universal Prompt self-service device management site.
If it's been more than five minutes since you logged into Duo Central then you will be prompted to log in again with Duo before you can manage your devices.
Additional Information
Click your name in the upper-right corner of Duo Central to reveal the settings menu. You can switch between "Tiles" to "List" view for your applications, visit your organization's help site if a link was provided, or log out of Duo Central.