Duo Mobile on BlackBerry

Support for Duo Mobile on Blackberry ended November 1, 2016. Users can no longer self-enroll BlackBerry devices from the Duo Prompt. Duo no longer provides troubleshooting assistance for Blackberry devices. These instructions remain available for users who installed and activated the Duo Mobile app prior to September 2018. Learn more...

Compatible Platforms: BlackBerry 10 and BBOS 4.5.0 and greater.

Note Duo Mobile for BlackBerry may only be activated for one account at a time.


Duo Push

Duo Push is the easiest and quickest way of authenticating. You'll get a login request sent to your phone — just press Approve to authenticate.

If you get a login request that you weren't expecting, press Deny to reject the request. You’ll be given the ability to report it as fraudulent, or you can tap It was a mistake to deny the request without reporting it.


Passcodes

Just tap Generate Passcode to get a one-time passcode for login. This works anywhere, even in places where you don't have an internet connection or can't get cell service.